Terms & Conditions

1. Appointments & Reservations

• Appointments are recommended but walk-ins are welcome based on availability.
• Please arrive 5-10 minutes before your scheduled appointment.
• Late arrivals may result in shortened service time or rescheduling.

2. Cancellation Policy

• We require at least 24 hours notice for cancellations.
• Same-day cancellations or no-shows may be subject to a cancellation fee.
• Repeated no-shows may require a deposit for future appointments.

3. Services & Pricing

• Prices are subject to change without notice.
• Final pricing will be confirmed before service begins.
• Additional charges may apply for nail repairs, design complexity, or premium products.

4. Health & Safety

• Please inform us of any allergies, sensitivities, or medical conditions.
• We reserve the right to refuse service if conditions may pose health risks.
• All tools and equipment are sanitized between clients.

5. Satisfaction Guarantee

• Your satisfaction is our priority.
• Please notify us immediately if you are not satisfied with your service.
• Adjustments must be requested within 48 hours of service.

6. Personal Belongings

• We are not responsible for lost or stolen personal items.
• Please keep valuables secure during your visit.

7. Children Policy

• Children under 12 must be supervised by an adult at all times.
• We appreciate a quiet and relaxing environment for all clients.

8. Gift Cards

• Gift cards are non-refundable and cannot be exchanged for cash.
• Lost or stolen gift cards cannot be replaced.

9. Contact

For questions or concerns, please contact us directly.